SEABOX – OMNICHANNEL

Seatech Omnichannel Multi-Channel Communication Service

 

At Seatech, we simplify your operations and enhance your customer communication through our integrated omnichannel management services tailored for our business partners. No matter your industry, we make your business more competitive with solutions specifically designed to meet your needs. While you focus on your core business, we manage your customer communication in an integrated manner through SEABOX.

Cloud CC:

 

Make your customer service scalable and flexible with cloud-based call center solutions.

Omnichannel:

 
Manage all customer communication channels from a single platform to provide a seamless experience.
 

Agent Assist:

 

Enhance call quality and response time by providing real-time suggestions and support to agents.

TTS-STT:

 
Improve customer interactions with text-to-speech and speech-to-text technologies.

 

Self-Service:

 
Offer solutions that allow customers to find answers to FAQs and perform basic tasks independently.

Social Media Messaging:

 
Manage social media messages from a central hub and enable instant, effective communication with customers.

Get in touch

We’re always ready to help and answer your questions