Contact Us !

SEABOX-CX

Homepage Sector Specific Solutions SEABOX-CX

SEABOX-CX

SEABOX CX Automation (Customer Experience Automation)

 

In today’s rapidly evolving business world, efficiency, customer experience, and communication processes are of critical importance for a company’s success. At this point, our CX Automation solution steps in—to help you manage your business processes, integrate your communication channels, strengthen customer relationships, and much more!

CRM (Customer Relationship Management):

 

Strengthen customer loyalty by building strong relationships. Maximize customer experience with comprehensive customer data, historical interactions, and personalized service.
 

Smart Ticketing:

 
Automatically classify incoming customer requests and route them to the most appropriate agent. Reduce manual workload and accelerate response times.
 

AI-Powered Auto Response:

 

Optimize support processes by providing fast and accurate responses to customer inquiries. Deliver 24/7 customer service with AI-powered solutions.
 

Dynamic Dashboards:

 

Monitor your customer experience processes using real-time data and increase operational efficiency.

Insights & Content Analytics:

 
Gain powerful insights by analyzing customer feedback and enhance your strategy with data-driven decisions.
 

Knowledge Base:

 
Create a centralized repository easily accessible by customers and teams to boost self-service support options.

Sales & Lead Management:

 
Effectively manage potential customers, speed up the sales process, and increase conversion rates.

Ticket Routing:

 
Optimize your customer service processes by routing tickets to the most appropriate departments and agents.

Contact Us

Do you need help ?

Biruni Üniversitesi Teknokent Kazlıçeşme Mahallesi 245. Sokak No:5 Zeytinburnu, İstanbul +90(850) 346 2671 [email protected] Contact Seatech

Get in touch

We’re always ready to help and answer your questions